Latest Insights
LoadUp Launches REFURN Generating Revenue for Online Furniture Retailers
LoadUp announces the creation of a dedicated division called REFURN, a revenue generation partner for e-commerce furniture retailers. REFURN offers furniture companies opportunities to generate additional revenue in traditional areas of loss in return logistics. With an astronomical amount of waste from mattress and furniture disposal projected each year, REFURN provides online retailers with a […]
How Decentralized Reverse Logistics Services are Costing You on Big & Bulky
Panel at Home Delivery World ~ Are legacy return processes killing your brand?Hosted by Garrett Stefan and Chad Danklef They were created with your company needs in mind, rather than the customer. They have been stagnant for decades – “the way its done”. They don’t account for the speed of delivery and customer’s ability to […]
Achieving California Compliance for Leesa Sleep
Achieving California compliance while increasing customer experience through return management solutions for Leesa Mattress.
Furniture Stores That Assemble
Consider this – a customer buys a stylish sofa or a new desk from your store. They’re thrilled, until they get home and are greeted by a pile of parts and a confusing instruction manual. By providing furniture assembly for your customers, you can make the process of getting their furniture assembled hassle-free. Read on […]
What Percentage of Online Purchases are Returned?
In the e-commerce world, boosting return rates is a big deal for businesses trying to keep customers happy in the competitive online retail scene. Companies need to be proactive to navigate this efficiently to ensure retention with customers in a competitive space. As online shopping grows, so does demand. Companies deliver thousands of packages daily […]
Understanding Return Rates for Brick-and-Mortar Stores
Brick-and-mortar businesses have found it difficult to compete with online businesses, because the latter usually have lower operating costs and greater flexibility. So, how can traditional retailers improve on return rates and better compete with online-only firms? Brick-and-mortar stores have an average return rate of 10.2% compared to the average 17.6 of online stores. This […]
How Offering Mattress Removal can Reduce Return Rate
Online retailers often find themselves seeking a seamless way to help consumers get rid of an old mattress when they purchase a new one. Enhance customer satisfaction and address environmental concerns by offering mattress removal and eco-friendly disposal. In the ever-evolving mattress industry, the pursuit of the ideal bed frequently encounters the difficulty of handling […]
How New California Recycling Laws Affect Mattress Retailers
The state of California began expanding mattress and textile recycling laws in January 2020, putting a burden on mattress retailers that process plenty of returns. As of January 2021, businesses that manufacture and/or distribute mattresses, futons, box springs, adjustable bed frames, and foundations to end-users living in California were required to offer free pickup and […]
Navigating Massachusetts’ Mattress Disposal Regulations
Disposing of mattresses has become challenging in Massachusetts, as residents are now prohibited from discarding mattresses and textiles through trash pickup. Since 1990, the Massachusetts Department of Environmental Protection (MASSDEP) has forbidden the disposal or transportation for disposal of specific types of waste as a measure to minimize it. Starting November 2022, this law now […]
California Regulations Ban Gas-Powered Lawn Mowers: Tips for Lawn Care Businesses
California is making the switch from gas to battery-powered lawn mowers. You can offset gear costs with REFURN’s API shopping cart integration. Californians must bid farewell to the era of preparing and starting the lawnmower multiple times just to get it running for a basic lawn mowing session. Lawmakers at the state level aim to […]
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