Service Suite

Recommerce Solutions

We make returns a revenue recovery opportunity rather than an automatic cost loss. Increase your customer experience by offering guaranteed satisfaction while minimizing your lost revenue if they return the product.

Partner with us

Turn lost revenue from returns into return revenue

Return Recommerce Opportunities

Revenue Recovery

Approved Resellers to Buy Your Returns

We’ll buy your returns and give you a percentage of profit!

We have created a national network of buyers and providers who will purchase your return items and complete the pickup with in-home extraction. This creates an incredible experience for your customers while allowing you to recover revenue with the click of a button.

How Does it Work?

1

Return Initiated

Customers initiate the return via your online store or call your customer support line for authorization.

2

Return Item Listed

Upon your authorization, we list items for resell to our pre-approved network of buyers for your designated price.

3

Return Item Sold

We process payment for the item and dispatch them to retrieve the item from the customer.

4

Return Completed

We submit payment back to your company for the item sold once the transaction and return is completed.

Nationwide Network

Leverage our national coverage and offer returns to customers no matter where they are located.

Innovative Platform

Our platform lets you easily schedule and monitor returns. We also coordinate with customers.

In-Home Extraction

Bulky items require care and we are trained to remove items from inside your customer’s home.

Return Automation

Our logistics process is designed to handle your customer’s return experience effortlessly.

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Big & Bulky Return Experts

Our dedicated team of professionals have extensive experience in providing in-home extraction of large cumbersome retail products, minimizing damage and giving customers peace of mind. We provide proper training and instruction for safe, smooth product retrieval.

  • On-going training on best practices
  • Specific instructions for particular products
  • Seamless and pain-free brand return experience

Trusted by Leading Companies

Leesa Brand Logo
SOULCYCLE Brand Logo
ZLINE Brand Logo
GRIND Brand Logo
Gozney Brand Logo
Basi Brand Logo

Are you looking to become a reseller?

REFURN’s innovative recommerce program can help to grow your business by giving you access to a wide selection of high-quality returned products from top retailers.

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  • Access to high-quality inventory
  • Competitve wholesale pricing
  • Resell returns from top retailers
  • Flexibile and sustainable business
  • Nationwide network access

Ready to get started?

Connect With Us Today!

Work with One Company for All Reverse Logistics

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